Frequently Asked Questions

Everything you need to know about shopping with HJC.

How do I determine the right size for my order?

We provide a detailed size guide on every product page. Since our collections range from slim to oversized fits, we recommend checking the specific measurements for each garment to ensure the perfect fit.

What is your return and exchange policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to initiate a return or exchange for a different size or style.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout, and you will receive a tracking number as soon as your order leaves our warehouse.

What payment methods do you accept?

HJC accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

Are your materials sustainably sourced?

Quality and ethics are at our core. We use premium, ethically sourced fabrics and partner with manufacturers who adhere to fair labor practices and environmental standards.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.